Privacy Policy

Introduction

Welcome to Estuary Bend. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website estuarybend.sbs, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you signify your consent to the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you visit our Site, and information from third-party sources.

Personal Information

We may collect personal information that can identify you, such as your name, email address, postal address, phone number, and other information that is defined as personal or personally identifiable information under applicable law when you:

• Fill out a contact form
• Subscribe to our newsletter
• Request a quote or booking
• Make a payment
• Leave comments on our blog
• Participate in surveys, contests, or promotions

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit
• Time and date of your visit
• Time spent on those pages
• Referring website addresses
• Other statistics

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files placed on your device that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential cookies: Necessary for the functioning of the website.
• Preference cookies: Enable the website to remember your preferences.
• Analytics cookies: Help us understand how visitors interact with our website.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, maintain, and improve our Site
• Process transactions and send related information including confirmations and invoices
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support and administrative messages
• Communicate with you about products, services, offers, promotions, and events
• Personalize your experience on our Site and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal and regulatory requirements

Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

For EU/UK Residents (GDPR)

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct inaccurate information or complete information that is incomplete.
• Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
• Right to Object: You have the right to object to our processing of your personal information in certain circumstances.

For California Residents (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect about you and how we use and disclose it
• The right to delete certain personal information we have collected
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our servers.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Estuary Bend
• 1 Hunter Extension, South Duncan, SG5 3JJ, UK
• Email: [email protected]
• Phone: +44 409 177 0343